Support before you order
Frequently asked questions
We use assisted WhatsApp ordering so we can confirm the exact product, option, region and delivery details before payment.
How do I place an order?
Choose a product and option, click Order on WhatsApp, then send the prepared message. Support confirms availability, payment instructions and delivery details with you.
How long does delivery take?
Most confirmed orders are completed within 4–6 hours after payment. Timing can vary by product, region, device and option.
What payment method do you accept?
Payment is arranged manually with our support team through WhatsApp. There is no automatic card checkout on the site.
Can I request a refund or replacement?
If a product is not delivered, cannot be activated, is materially different, or a duplicate payment occurred, contact us within 7 days. See the Refund Policy for complete conditions.
Are products available in every region or device?
Not always. Availability and activation can depend on region, account type, device and product option. Ask support to confirm before paying.
Still unsure? Contact support on WhatsApp.